Shipping & Delivery

At VERNazzo, we take great care to ensure that every order is handled with precision, efficiency, and the level of refinement expected from a house of premium menswear. This Shipping & Delivery Policy outlines the standards, timeframes, and procedures that guide the dispatch and arrival of your purchase.

We encourage you to read the information below to understand how we operate and what you may expect throughout the delivery process.

1. Order Processing

We handle every order with the utmost attention to detail.

1.1 Processing Time

Once your order is confirmed, it enters a processing stage that typically takes 1–3 business days.
During this time, our team prepares your items, performs quality checks, and coordinates logistics.

1.2 Confirmation & Updates

You will receive:

  • Order confirmation

  • Notification once the item has been dispatched

  • Tracking information as soon as it becomes available

All communication is sent directly to your email.

1.3 Address Verification

To prevent delays, we may contact you to verify delivery details if inconsistencies are detected.
We reserve the right to hold shipment until such details are confirmed.

2. Delivery Timeframes

Our products are crafted and shipped from trusted international partners.

2.1 Standard Delivery Times

Estimated UK delivery:
8–20 business days, depending on logistics and customs clearance.

2.2 Factors That May Influence Delivery

The following conditions may extend delivery time:

  • Customs inspections

  • Local postal delays

  • Peak seasonal demand

  • Strikes or courier disruptions

Although rare, such occurrences are outside our control.

2.3 Tracking Information

Tracking details are emailed within 4–8 business days after order confirmation.
Some carriers may take additional time before the tracking becomes active.

3. Delivery Issues

We aim to ensure every parcel arrives smoothly.

3.1 Delayed Parcels

If a delivery exceeds the estimated timeframe, our team will:

  • Open a courier investigation

  • Liaise directly with logistics partners

  • Provide updates throughout the process

If a confirmed logistical error is identified, you may choose:

  • A full refund

  • A replacement at no additional cost

3.2 Lost or Missing Parcels

If the courier confirms loss, we will immediately arrange compensation or replacement.

3.3 Incorrect Delivery Details

If the parcel is returned due to incorrect address information provided by the customer, reshipping fees may apply.

4. Contact & Support

For any questions regarding delivery, tracking, or dispatch, our team remains available at all times to assist you with precision and professionalism.