Privacy Policy

At VERNazzo, we uphold a longstanding commitment to discretion, integrity, and the responsible handling of personal information. This Privacy Policy outlines the principles that guide the collection, use, protection, and disclosure of your data when interacting with our website or placing an order with us.

We encourage you to read this document in full so you may understand the standards we apply to safeguard your information and ensure a refined, secure shopping experience.

1. Information We Collect

We collect only the information necessary to process your order efficiently and to maintain the standard of service expected from a premium house.

1.1 Personal Information

This includes, but is not limited to:

  • Full name

  • Billing and shipping addresses

  • E-mail address

  • Contact number

These details are used exclusively for order fulfilment and essential communication.

1.2 Payment Information

Payment details are processed via accredited, encrypted third-party gateways.
We do not store, access, or retain your card information at any time.

1.3 Technical & Analytical Data

To ensure the smooth functioning of the website, we may collect:

  • IP address

  • Device and browser type

  • Browsing patterns

  • Cookies strictly necessary for site operation

This information helps us optimise navigation and security.

2. How We Use Your Information

Your data is used solely to enhance your experience and to operate our services responsibly.

2.1 Order Processing

We require your information to:

  • Confirm your purchase

  • Prepare and dispatch your order

  • Provide updates regarding delivery

2.2 Customer Support

Should you require assistance, the data you provide allows our team to respond promptly and accurately.

2.3 Service Improvement

Anonymous analytical information may be used internally to improve website performance and product presentation.

2.4 Marketing Communications

We may send you updates about new releases or exclusive offers.
You may opt out of such communications at any moment.

3. Data Security

We apply stringent measures to protect the confidentiality of your information. This includes:

  • Encrypted data transmission

  • Secure server environments

  • Limited, authorised access for essential operations only

We treat all information entrusted to us with utmost discretion.

4. Data Sharing & Disclosure

Your information is never shared unnecessarily.

4.1 Essential Service Providers

We may share limited information with:

  • Delivery and logistics partners

  • Payment gateways

  • Fraud prevention services

All partners adhere to professional data-protection standards.

4.2 Legal Requirements

If required by law or governmental authority, we may disclose specific information.
Such disclosure is handled with the highest level of caution and necessity.

4.3 No Commercial Distribution

Your data is never sold, traded, or used for external commercial purposes.

5. International Transfers

As we serve clients worldwide, certain data may be processed outside your home country.
All such transfers comply with recognized international data-protection frameworks to ensure your information remains secure and properly handled.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil your order

  • Comply with legal obligations

  • Resolve potential disputes

  • Maintain accurate records

After this period, the data is securely deleted or anonymised.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent to marketing communications

  • Raise concerns with a data-protection authority

We remain available to assist with any such requests.

8. Contact Us

For any inquiries, clarifications, or privacy-related concerns, you may contact our team at any time.
We are committed to addressing matters promptly, discreetly, and with the professionalism expected of our house.